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We are together though we have different backgrounds. We have the same goal to help and to provide the best service possible for our students. We are here to answer questions and to recommend institutions to match the needs of our students.
Combining a sharp intellect and an analytical mind with exceptional customer service approach and a strong work ethic, it is little wonder that James is the face of AUG. James is an excellent communicator, negotiator and possess expert rapport building skill. He is never tired to have a meeting with you.
Registered Migration Agent MARN 0321639
Qualified Education Agent Counsellors (QEAC) No. E499
Jean is the Country Director of AUG Malaysia and the UK Destination Lead. Based at the headquarters of Malaysia, Subang Jaya, she manages over 85 staffs. She has over 20 years of demonstrated history of working in the education industry from Taiwan to Malaysia.
Through her experience, Jean amassed sought-after industry expertise of placing students across international institutions established in different countries: UK, Australia, China, Germany, Ireland, Malaysia, Singapore, Switzerland and US. She oversees Malaysia’s student placement operations including, client experience, student enrollment and admissions.
Certified British Council Agent or Counsellor
Her engaging personality, drive and desire to help students achieve best outcome is a credit to her and a model for all other Managers wanting to have a successful career in the education industry.
Celebrating her milestones, she was awarded with "AUG Most Dedicated Counsellor Award" in 2015 and "Leadership Award - Best Customer Service" in 2017 proving her passion in giving the best to her students and stakeholders.
Qualified Education Agent Counsellors (QEAC) No. L370
Certified British Council Agent or Counsellor
